TRACKING MY PARCEL
You will get a notification email from our fulfillment center once your parcel is ready to be shipped. Please check your inbox and your spam folder. Currently, it takes 3 to 10 days. After this delay, please contact us.
Where is my order?
To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.
Sometimes your Deutsche Post tracking number does not display anything once it is outside of Germany.
You can either go to your local post office website or use this link working for almost every country: http://parcelsapp.com/en
La poste (fr)
I need further assistance with my order
FAQ and more here